About Us

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Years
of Experience

We always honest with our patients

Shawndele brings over 15 years of critical-care nursing experience and more than 5 years in psychiatry, blending deep clinical expertise with a heart for people. She understands that no two journeys are alike, and that effective care must honor each person’s background, culture, and story.

We are proud to provide psychiatric evaluations, medication management, and specialized programs for adolescents and adults. Our care is trauma-informed, culturally responsive, and evidence-based, ensuring every client receives treatment grounded in both science and compassion.

Whether you’re visiting us in Fort Mill, SC or Charlotte, NC, or connecting through telehealth across CO, NY, CA, ID, WA, AZ, MD, and VA, we are here to walk alongside you. At Heart of a Phoenix, your healing journey is respected, supported, and empowered—so you can rise stronger and live with hope.

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24/7 Customer Service

Clients Testimonial

Real stories. Real journeys. Hear from patients who found comfort, healing, and hope with Heart of a Phoenix.

I was nervous about seeking help, but from my very first appointment I felt heard and supported. The care here is compassionate, respectful, and truly life-changing.
Sarah M.
Charlotte, NC
The team at Heart of a Phoenix made me feel safe and understood. Their approach is not just about medication, but about helping me find balance and hope again.
— James R
Fort Mill, SC
I appreciate how easy it was to schedule online and connect through telehealth. Even from a distance, I always feel cared for and never alone in my journey.
Emily T.
Seattle, WA
Shawndele takes the time to listen and explain everything in a way that makes sense. For the first time in years, I feel like I have a partner in my healing.
David K.
Columbia, MD

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Book An Appointment Now

Taking the first step toward healing has never been easier. Whether in person or through telehealth, we make scheduling simple, secure, and convenient. Connect with our compassionate team today and begin your journey to renewed wellness.